The full Brisbane City Council website is currently unavailable.
In the meantime, you can contact Brisbane City Council by phone, in person, by mail or SMS/MMS to report maintenance issues or problems, make a bin request or complaint, or for other Council enquiries.
On this page, find information about:
Council contacts
Residents
Our Contact Centre is open 24 hours a day, 7 days a week on 07 3403 8888.
Business
Council has a dedicated 24 hour a day, seven day a week hotline to support business in Brisbane, phone 133 BNE (133 263).
We aim to provide a full response to both hard copy and online letters within 20 working days. You can mail letters to:
- Brisbane City Council
- GPO Box 1434
- Brisbane QLD 4001
SMS/MMS
Report a problem that needs fixing in your street, local park or neighbourhood.
Take a photo and send details of the problem, including the location and your name to 0429 2 FIX IT (0429 234 948).
We aim to acknowledge your message within two working days and provide a reference number.
Emergency contacts
- Queensland Police Service
Phone 000 for emergencies or 131 444 for non-urgent matters - Queensland Fire and Rescue Service
Phone 000 for emergencies or 13 QGOV (13 74 68) for non-urgent matters - Queensland Health
Phone 000 for emergencies or 13 HEALTH (13 432 584) for non-urgent health advice - Traffic updates and road closures
Phone 131 940 - State Emergency Service
Phone 132 500 - Energex
Phone 13 19 62 for emergencies or 13 62 62 for loss of supply - Queensland Urban Utilities
Phone 13 23 64 for faults and emergencies or 13 26 57 for non-urgent matters - TransLink
Phone 13 12 30 - Bureau of Meteorology (BOM)
Phone 3239 8700 - Australian Red Cross (Register. Find. Reunite.)
Phone 1300 554 419 - Australian National Security
Phone 1800 123 400